May 21, 2007
Quality Concerns: Steven Rogers, Rivulet, with Bob Emmerson
Steven Rogers, founder and CEO of Rivulet Communications, responds to Bob’s opening question: “I’ve interviewed several companies in this QoS series and while the objectives are the same or very similar, the technologies employed are widely different. Can you comment on the different approaches and the lack of standards?”
Steven starts by explaining that there are simple standards based on simple prioritization mechanisms, i.e. giving real-time traffic the highest priority. However, these are software mechanisms that don’t require a standard. Rivulet’s technology is proprietary but since it involves client software in end point devices a standards-compliant infrastructure is required. Right now it can be deployed as a QoS appliance at the Enterprise premise, but the ultimate goal is to place Rivulet Technology right in an existing network endpoint, alleviating the need for additional hardware platforms. Steven explains that while Rivulet platforms are not routers or switches, they do work over an existing infrastructure that is standards compliant. And he states that Rivulet is the only scaleable end-to-end solution that can provide reliable QoS though both the Carrier and Enterprise networks.
Bob then asks why traffic prioritization isn’t enough. Steven explains how prioritization can’t scale; it breaks down as more real-time traffic is placed on the network. If too much traffic is prioritized then there is no meaningful priority. Rivulet fixes this problem by organizing the flow of real-time packets to avoid contention with other traffic at router queues.
Finally, Bob Emmerson questions the claim that the technology achieves a Bit Error Rate (BER) better than 10-9. Steven admits that the physical layer can introduce errors, which Rivulet technology cannot address. However, he goes on to say that it eliminates all packet loss that occurs at router queues, which is achieved without holding up or delaying the delivery of real-time traffic. Rivulet moves the queuing issue back to the network endpoint. The endpoint schedules the transmission of real-time packets in such a way that they do not encounter router congestion at any point in the network.
Steven Rogers - President, CEO & Founder - Rivulet Communications
Steven has over 20 years of experience in the communications industry. He is the founder and CEO of four network product companies: Cryptek, Objective Communications, Cetacean Networks, and Rivulet Communications.
His extensive background also include management and development work at Unisys, American Satellite, COMSAT Mobile Telesystems. Steven has a BSEE from Virginia Polytechnic Institute.
(To hear other podcasts in Bob Emmerson's Quality Concerns series click here.)
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April 05, 2007
Quality Concerns: Loki Jorgenson, Apparent Networks, with Bob Emmerson
Loki Jorgenson, Chief Scientist for Apparent Networks, responds to the opening question: What is Quality of Application? In light of the industry's current emphasis on QoE or Quality of Experience, Loki points out that QoA logically sits between QoS, the network performance, and QoE, the end-user experience. He goes on to relate how the 3 Qs of performance map directly onto the OSI Layer model and then illustrates how VoIP has essentially sidestepped the need to address QoA ... so far.
Loki then goes on to comment on the difference between "functional" and "dysfunctional" models of network performance. He points out that QoS has generally assumed that networks are functional - meaning that they are simply experiencing resource issues (like lack of bandwidth). Then resource management like QoS is a viable solution. The prevalence of degradation sources in most IP networks mean that operators need to think differently to resolve issues with performance - they are not resolved by QoS like in the case of congestion.
The conversation then turns to how the industry will evolve to meet the current challenges and whether a particular solution is likely to win out. Referencing the three layers of Quality again, Loki suggests that each one requires its own attention and thus its own solution. With an emphasis on "coupling" between the layers, it would seem inevitable that technologies and solutions will have to become integrated and flexible. Each customer will have such distinct needs that no one solution or vendor is likely to win through alone. In that vein, the nature of video is presented and how it will continue to raise the bar for the whole market. Voice was a relatively simple application in comparison to video. In fact, it is hard to listen to any two conversations about video on the network and imagine that they are talking about the same technology - is it High-Definition at home? Is it YouTube on the cell phone? Is it a tele-conferencing solution for SMBs?
Loki Jorgenson, Chief Scientist, Apparent Networks
Loki Jorgenson is the Chief Scientist at Apparent Networks and responsible for research, technology futures, intellectual property and overall thought leadership. As a Ph.D. physicist (McGill University) specialized in statistical mechanics and computational physics, Loki has been involved in a diverse range of network-based research since the early 1990s including high performance computing and grid networks, collaborative and distance learning, distributed interactivity, scientific visualization and algorithms development.
Today, Loki is a regular contributor at academic and network industry conferences, often speaking on expert panels and at workshops. As well, his views are regularly published as an industry columnist at searchNetworking and in various magazines. In addition, Loki authors many of the whitepapers offered by Apparent Networks.
Having joined the company in the early stages of its inception, Loki has directed the focus on expert systems, application modeling, network diagnostics, and packet behavioral analysis. The results have informed critical product developments at Apparent Networks in VoIP, video, high performance applications, wireless, automated network management and autognostics.
(To hear other podcasts in Bob Emmerson's Quality Concerns series click here.)
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March 09, 2007
Vivek Khuller, DiVitas Networks, with Bob Emmerson
Vivek Khuller is the President, CEO and founder of DiVitas Networks. Vivek starts with an explanation of the term “mobile to mobile”, which is used to describe the company’s innovative FMC convergence solution. It is used to underline the importance of wireless ways of working and the multiplicity of networks that are available to mobile professionals. The solution is access agnostic, i.e. it works with existing WLAN infrastructures as well as GSM and CDMA cellular networks. In fact, when dual-mode phones are used it will even enable wireless VoIP over WLANs that have not been engineered for voice.
Key features, which Vivek says are not found in regular FMC solutions, include easy, secure access to business applications as well as the ability to interface with both TDM and IP PBXs. In addition the convergence appliance can be used as an independent softswitch, so the solution is idea for SMBs and the branch offices of large enterprises. And while dual-mode devices are required in order to employ the full feature set, the solution also works well on 2.5G mobiles. The client software is available for Linux, Windows Mobile and Symbian operating systems.
In a nutshell, the DiVitas mobile to mobile solution gives companies and end users maximum flexibility: a wide range of mobile devices that can access business apps over any Wi-Fi or cellular network and interoperate with any PBX.
Vivek Khuller, CEO and founder, DiVitas Networks
Prior to founding DiVitas, Vivek held the position of Venture Partner at Clearstone Venture Partners, where he incubated DiVitas. Vivek also was Entrepreneur-in-Residence at Matrix Partners. Before Matrix, he worked at Sycamore Networks in business development, leading strategic sales for the tier-1 carrier market and managing software business development worth several million dollars. Vivek worked at Verizon Communications in various roles, including Manager of the Internet Center of Excellence as well as in Network Systems Engineering. At Verizon, Vivek received the Spirit of Excellence Chairman’s award – the company’s highest honor – in recognition of his technical leadership.
Vivek earned an MBA with Distinction from Harvard Business School, an MS in Electrical Engineering from the University of Maryland at College Park, and a BS with Distinction in Electrical Engineering from Mangalore University, India.
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February 08, 2007
Don Smith, Mitel, with Bob Emmerson
Don Smith, CEO of Mitel Networks, starts by discussing the notion of communicating “In the Moment”. This is based on the underlying way that we interact and work and collaborate. For example, when viewing a document it’s the ability to use ‘smart tags’, i.e. right click and communicate directly with the tagged name without deviating from the task at hand. Another example is first-call resolution in contact centers, which is basically the same thing.
Moving on to Unified Communications (UC), Don suggests that this is a good way to think about the optimum way of deploying these multi-faceted applications in future. UC should be something users don’t have to think about for both inter- and intra-business communications.
Don then outlines Mitel’s close and early cooperation with Microsoft and the resulting seamless integration of MS OCS with Mitel’s IP PBXs. This is realized via Mitel’s Live Business Gateway (LBG), which started shipping about a year ago. LBG has many uses; one being that it allows operators to see the presence status of TDM phones. In turn this indicates the need to bring all employees into the UC loop: this is not a concept that should be limited to knowledge workers. UC is a value-chain concept: individuals contribute to workgroups; workgroups and individuals contribute to the operational efficiency of the whole organization.
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Don Smith brings more than 30 years of international business experience in identifying new technology markets and coupling vision with execution to his position as Chief Executive Officer of Mitel®. Since assuming this role in 2001, Don has led Mitel’s highly successful venture of bringing next-generation IP Communications solutions to the global marketplace.
As CEO, Don is responsible for upholding and advancing Mitel’s leadership in the IP Communications market, devising and executing forward-thinking business strategies and corporate policies, and overseeing Mitel’s global operations. His in-depth insight and understanding of the evolution of IP Communications within enterprise and carrier networks has guided Mitel’s successful transition from a traditional PBX provider into an international, market-leading IP Communications solutions vendor.
Don spent the first eight years of his career at BT Research Labs. This led to a move from the United Kingdom to Canada in the late 1970s. In Canada, he began the marketing and general management phase of his career with Mitel Corporation where he was promoted to the position of Executive Vice President in 1981 with global responsibility for Sales and Marketing. Following his career at Mitel Corporation, he became President of AIT Corporation in 1986 and accomplished a dominant position holding a 90 percent share of the automated border control world market. He then successfully took AIT public in 1993.
In 1996, he founded and was President and CEO of Cambrian Systems Corporation, a Newbridge affiliate company that was the first to identify the Metro Dense Wavelength Division Multiplexing (DWDM) market. Nortel Networks acquired Cambrian in December 1998 and Don became Nortel’s Vice President and General Manager of OPTera Solutions. He was promoted to President of Optical Internet Solutions in January 2000 with global marketing responsibility for Nortel’s high bandwidth optical solutions.
Don is a BSc. Engineering Graduate of Imperial College, London, UK.
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January 29, 2007
Quality Concerns: Jon Darley, Dataflex, with Bob Emmerson
Jon Darley is the CTO at Dataflex, which is a UK company that markets a Multi Services Integrated Access Device - an IAD that functions as a demarkation point between the service provider's network and the customer's premises, the customers in this case being residential as well as small or medium sized businesses.
Jon starts by briefly covering the company's track record in traditional telecoms which involved POTs and ISDN least-cost routers, of which over 8 million were sold to telcos worldwide. This experience and know-how was subsequently used to develop a range of multi-function IADs that have also been deployed worldwide in a single-box solution for carriers to deliver converged services, interfacing legacy POTs and ISDN as well as IP telephony equipment to their next generation networks.
The QoS mechanisms that are employed in the products are then described. Using an RFC 2475 Differential Services Architecture coupled with a mix of resource and admission control Jon outlines the stages applied to ensure the requisite QoS on incoming traffic and outgoing traffic. He then details the use of the IADs built in broadband connectivity to provide additional ATM QOS when the outgoing traffic traverses the broadband link in preference to IADs Ethernet connections.
(To hear other podcasts in Bob Emmerson's Quality Concerns series click here.)
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January 08, 2007
Quality Concerns: Peter Thompson, U4EA Technologies Ltd, with Bob Emmerson
Peter Thompson explains how, starting from a fundamental belief in multi-service packet networks, U4EA Technologies came to develop a new mechanism for delivering QoS, called ‘GoS™’ for ‘Guarantee of Service’. He describes how an early licensing deal with Ericsson developed into a product development partnership and eventually an OEM channel relationship.
The QoS mechanisms are based on unique algorithms that ensure optimal priority, shaping and management of multiple priority traffic classes, giving carrier-class service quality to voice and other real-time multimedia services over broadband connections. Moreover, they do so efficiently, making maximum use of available bandwidth.
Starting from this technology, U4EA has created a new product category: single-box solutions that combine all the key on-site functionality needed for carriers to deliver converged services to SMBs. The company’s VoIP Business Gateways are multi-functional products that provide a demarcation point between a carrier’s network and their customer’s network. They provide a way to measure Service Level Agreements (SLAs), enable service creation (VPNs, VoIP endpoints) and last but by no means least, they provide a guaranteed QoS.
Peter Thompson is Chief Scientist and one of the founders of U4EA Technologies Ltd, a company established to commercialize advanced research into network QoS, undertaken during the four years that he was a Senior Research Fellow at the Partnership in Advanced Computing Technology in Bristol, England. Previously he spent eleven years at STMicroelectronics, where one of his numerous patents received a corporate World-wide Technical Achievement Award. For five years he was the Subject Editor for VLSI and Architectures of the journal Microprocessors and Microsystems, published by Elsevier, and he has been a Visiting Fellow in the Department of Computer Science at the University of Bristol, England since 1996. He was educated at the University of Warwick, England, where he obtained a First Class Honours degree in Mathematics and Physics, and at the Universities of Cambridge and Oxford, England, where his postgraduate studies included quantum field theory and general relativity.
(To hear other podcasts in Bob Emmerson's Quality Concerns series click here.)
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December 04, 2006
Mikko Ju Salminen - Nokia, with Bob Emmerson
This podcast with Mikko Ju Salminen, Director of Fixed Mobile Convergence Marketing at Nokia, is a companion to the VON Magazine web exclusive announcing Nokia's entry into the FMC space with the Nokia Communication Suite.
Mikko J. Salminen, Director, Fixed-Mobile Convergence Marketing, Nokia
Mikko J. Salminen is currently responsible for Nokia's Fixed-Mobile Convergence Marketing.
He has broad experience in the telecommunications industry and was earlier Director of Strategy and Business Development for Nokia Networks (2001-2003) and Vice President, Technology, at Radiolinja, the world's first GSM operator (1999-2001).
Mr Salminen has also held positions in various R&D, program management and product line management programs at Nokia in 1989-1997.
1985-1989 he was in charge of R&D for OTA-2000 smart card project and Product Line Manager in Vaisala in 1997-1999.
He was listed as one of the 100 Information Technology Forerunners in Finland by Kauppalehti (a Finnish financial newspaper) in 1998.
During his studies, he was Project Manager for the implementation of the Otaniemi Campus Network, the first high speed IP campus network in Finland.
He holds a Master of Science (Electrical Engineering & Computer Science) from the Helsinki University of Technology.
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Quality Concerns: Einar Aaland - CTO and founder of Owera, with Bob Emmerson
Owera focuses on generic provisioning tools for multiprotocol provisioning of IP devices (including TR-069) and market-ready product designs for SIP based CPEs, including a SIP Software Development Kit. Owera is an Oslo, Norway, based company with North American office in Cambridge Massachusetts. The company was founded in 2000.
Owera’s xAPS, eXtended Automatic Provisioning System, provides full automation of deployment and operation of IP devices and their services. The xAPS system features automatic install, automatic firmware upgrade, remote configuration, remote diagnostics and service monitoring. Owera’s xAPS is flexible for new products, and services, and scalable to millions of deployed devices. The xAPS system tracks retail/sign-up channels and keep separation of services where the
users are organized in groups for ease of operation. Updates provided by xAPS are transparent to the end user with no service interruption and are virtually hands-free for the ISP. Owera's xAPS
The Owera CPE Solution are ready-made product designs, including hardware and firmware for high-end, high-quality, cost-efficient CPEs with state-of-the-art Quality of Service (QoS). These designs enable a manufacturer to enter the market in a very short time. Owera has already performed interoperability, performance, functionality and security testing for these product designs. This will further shorten the time-to-market. The OEM only needs to finalise the product by selecting housing and packaging. These designs are included in the Owera SDK. A wide variety of product solution designs for CPEs is available. Among these are designs for Analog Terminal Adapters (ATA), VoIP Routers, Residential Gateways (RGW) and Integrated Access Devices (IAD).
Bob Emmerson, European Editor of VON Magazine, spoke with Einar Aaland, the CTO and founder of Owera.
Einar has extensive experience in the international electronics and telecommunication industry, with providing VoIP solutions to OEM/ODMs worldwide and automatic provisioning systems to telecommunication operators, ISPs and OEMs. He is a regular speaker at conferences and forums, addressing the opportunities and challenges assoiciated with delivering high quality IP services over low cost best-effort networks.
(To hear other podcasts in Bob Emmerson's Quality Concerns series click here.)
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November 22, 2006
CosmoCom - Exhibiting at VON Enterprise 2006
CosmoCom, the global leader in Unified Customer Communications, is revolutionizing customer interactions across the whole enterprise. One all-IP, multi-channel platform supporting many independent virtual contact centers can be internally deployed or hosted by a network service provider. CosmoCom is the most-selected platform for hosted contact centers by top-tier telcos globally.
Bob Emmerson, European Editor of VON Magazine, spoke with Steve Kowarsky, the Executive Vice President and one of the founders of CosmoCom.
Stephen R. Kowarsky is the Executive Vice President and one of the founders of CosmoCom. He came to CosmoCom from Comverse Technology, which he joined in early 1985 as its second U.S. employee after a distinguished career in software development and IT management. At both Comverse and CosmoCom, Mr. Kowarsky has played a key role in major account selling, key relationship management, product strategy and positioning, mergers and acquisitions, and intellectual property. He now has primary responsibility for CosmoCom's marketing communication activities. He is an industry authority and thought leader on the subjects of Contact Center On-Demand and Contact-Center-in-a-Box.
Look for CosmoCom at booth #19.
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November 15, 2006
Applied Global Technologies - Exhibiting at VON Enterprise 2006
AGT is an award winning innovator of communication technologies and solutions that dramatically improve your daily workplace conferencing and collaboration processes. As IP experts, AGT offers conference ready managed video services, mobile and fixed emergency communication systems and on-demand collaboration applications.
Bob Emmerson, European Editor of VON Magazine, spoke with Mike Tilley the Vice President of Marketing at Applied Global Technologies (AGT).
Michael Tilley provides more than 15 years of marketing, communications and management experience in the telecommunications industry. The former satellite and cable television executive's career has included marketing responsibilities at DIRECTV, High Speed Access Corporation, Primestar and Time Warner. He has worked closely in the development and launch of innovative products and services during his career. Tilley is also a former television sports anchor and reporter (ESPN, ABC Affiliate, FOX SportsSouth) and currently resides in north Atlanta.
Look for Applied Global Technologies at booth #3.
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November 13, 2006
Psytechnics - Exhibiting at VON Enterprise 2006
![18[1].jpg](http://podcasts.pulvermedia.com/blog/archives/18%5B1%5D.jpg)
Psytechnics, the global leader in voice and video quality assessment, delivers solutions that accurately measure Quality of Experience for voice and video. Psytechnics has inspired 5 ITU standards and is helping hundreds of service providers and enterprises around the world improve their users' experiences.
Bob Emmerson, European Editor of VON Magazine, had previously interviewed Benjamin Ellis, the Vice President of Marketing at Psytechnics Ltd. and now they continue their discussion after meeting at VON Europe.
Benjamin joined Psytechnics in June 2006. Prior to joining Psytechnics he was the Director of Strategic Marketing and Communications at Juniper Networks, and previously Head of Product and Solutions Marketing for EMEA. He started his career in academia, lecturing in Computing and Information Technology, while building early campus-wide IP Networks. He has been involved in IP technologies for nearly twenty years and his industry experience ranges from managing IT operations for blue chip organizations through to work in developing new IP services and products globally.
He was involved in the early commercialization of the Internet whilst working at Silicon Valley companies including Cisco Systems, and has held roles in engineering, product management and strategic marketing. He has contributed to the development of IP networking in standards bodies and industry forums in the areas of Voice and Video over IP, Security, network management and Broadband networking.
Look for Psytechnics Ltd. at booth #8.
(To hear other podcasts in Bob Emmerson's Quality Concerns series click here.)
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November 01, 2006
SIEMENS Communications - Exhibiting at VON Europe Autumn 2006
Siemens Networks* engages in a dialog with its customers to create trendsetting communications solutions that help network operators and service providers achieve their business goals. Siemens Networks contributes its innovative strength, worldwide experience and unsurpassed implementation expertise in all areas of voice and data communications. As an innovation leader, Siemens Networks delivers customer value today and prepares customers for tomorrow with trendsetting solutions. Siemens Networks is a fully-owned subsidiary of Siemens AG and operates in about 100 countries.
Bob Emmerson spoke to Tim Miller, Vice President SURPASS VoIP Strategy and Business Development.
Tim Miller is responsible for defining the product and market focus for the fixed VoIP products at Siemens Networks. Driving a tight coupling to the market, he also owns the planning for new channels and alliances in this market segment.
Miller joined Siemens in 1997 as a systems engineer in Chicago; he has held a variety of management positions in the US and globally, involving carrier applications, business development, and sales. Throughout his career at Siemens, Miller has played a consistent leadership role in defining the applications environment for products in both the carrier and enterprise divisions.
* Siemens Networks will merge into a 50-50 joint venture with the Nokia Networks Business Group, creating a telecommunications powerhouse that will be called Nokia Siemens Networks. The new company will be a global communications leader with strong positions in important growth segments of the fixed and mobile network infrastructure and services, featuring a world-class fixed-mobile convergence capability. The new company Nokia Siemens Networks is expected to start operations by January 1, 2007, subject to customary regulatory approvals, the completion of standard closing conditions, and the agreement of a number of detailed implementation steps.
You can find Siemens at booth # 608.
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October 25, 2006
VozTelecom - Exhibiting at VON Europe Autumn 2006
VozTelecom, the leading European Hosted VoIP Applications offering for Service Providers provides its SIP-based Service Delivery Platform on a private-label hosted model. Over a dozen of service providers in Europe and Latin America have launched VozTelecom’s innovative VoIP applications: broadband Telephony, Web-based multimedia communicator or IP-Centrex, hosted into VozTelecom premises.
Bob Emmerson, the European Editor of VON Magazine, spoke with Xavier Casajoana the CEO of VozTelecom.
Look for VozTelecom at booth #516.
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Centile - Exhibiting at VON Europe Autumn 2006
Centile is the leading enabler of next-generation SIP-based services and converged fixed-mobile (FMC) and multimedia applications. Centile's VoIP Applications Platform, the IntraSwitch" has been designed to meet various needs of Service Operators and Internet Centric companies by launching cutting-edge, value-added and cost-effective new multimedia services within a short timeframe, with a minimal technology risk and an excellent ROI.
Centile's IntraSwitch provides the scalability, reliability and manageability to support hundreds of thousands of business and residential customers in a highly distributed architecture.
Centile’s IntraSwitch offers a comprehensive range of powerful applications in a network-hosted model that eliminates the need for a costly premise-based PBX . The solution comes fully loaded with ready to market service functionalities such as Business Trunking-VoIP VPN, Hybrid IP Centrex, IP Centrex, Mobile IP Centrex, FMC, Residential VoIP, Hosted Enterprise PBX and offers value-added Class 5 features, CTI (Computer Telephony Integration), IVRs (Interactive Voice Response), ACD (Automatic Call Distribution), Conferencing, Presence Management, Instant Messaging, Video support and multi-protocol support (SIP, SCCP, MGCP).
Bob Emmerson the European Editor of VON Magazine spoke with Bertrand Pourcelot, who is Vice President of Product Management at Centile.
Bertrand POURCELOT has over 14 years experience in software development within international mission critical environments. He is in charge of Product Roadmap definition, Product Development management and Technology partnerships. Before joining Centile in early 2001, Bertrand was responsible for Software Engineering at Alcatel within the System Architecture Division. Priori to this, Bertrand has been strongly involved in various international Software Development Projects within mission critical environments at Aerospatiale (EADS France), first as a Developer and Architect, then as Technical Manager and finally as Project Manager for the European Space Agency (ESA). Bertrand graduated in Electronics & System Architecture Engineering (ENSERG) from the Institut National Polytechnique de Grenoble (INPG) and in Computer Science Engineering & Project Management from Ecole Nationale Supérieure des Mines de Paris, one of the top 5 French Engineering School
Look for Centile at booth #412.
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October 23, 2006
VocalTec Communications Ltd. - Exhibiting at VON Europe Autumn 2006
VocalTec Communications Ltd. is a global provider of carrier-class multimedia and voice-over-IP solutions for communication service providers. A pioneer in VoIP technology since 1994, VocalTec provides proven trunking, peering, access gateway and service delivery solutions that enable flexible deployment of next-generation networks (NGNs).
Bob Emmerson, European Editor of VON Magazine, spoke with Yair Golan, Vice President of Marketing & Business Development at VocalTec.
Yair joined VocalTec in November 2005. In 2003, Mr. Golan joined Tdsoft and served as the Manager of its European Office, and joined VocalTec's management in January 2006. Prior to joining Tdsoft, Mr. Golan served as VP Business Development for TVGate, the interactive TV Division of Comverse Ltd. (NASDAQ: CMVT). Before joining the Telecom industry, Mr. Golan served in various management and consulting positions at the Israel Prime Minister’s Office. Mr. Golan holds an MBA degree from École Supérieure de Gestion (Paris, France).
Look for VocalTec Communications Ltd. at booth #210.
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Verizon Business - Exhibiting at VON Europe Autumn 2006
Verizon Business, a unit of Verizon Communications (NYSE: VZ), is a leading provider of advanced communications and information technology (IT) solutions to large business and government customers worldwide. Combining unsurpassed global network reach with advanced technology and professional service capabilities, Verizon Business delivers innovative and seamless business solutions to customers around the world.
Bob Emmerson the European Editor of VON Magazine spoke with John Irvine Vice President International Marketing at Verizon Business.
John Irvine was appointed Vice President International Marketing for Verizon Business in January 2006. He is responsible for all marketing activities for Verizon Business in Asia Pacific, Emerging Markets, Europe and Latin America. Prior to joining Verizon Business in October 2005 as vice president for marketing in Europe, Irvine held senior positions in a European voice over IP (VoIP) start-up business and at Level 3 Communications in Europe, having spent a number of years at BT Global.
Irvine has a bachelor’s degree in computer science from the University of Ulster and a master's degree in business administration from the Fuqua School of Business at Duke University, North Carolina.
He is based at the company’s international headquarters in Reading, U.K. Irvine and his wife, Karen, have three young children and live in Hertfordshire, U.K.
Look for Verizon Business at booth #400.
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October 20, 2006
Psytechnics Ltd. - Exhibiting at VON Europe Autumn 2006
Psytechnics, the global leader in voice and video quality assessment, delivers solutions that accurately measure Quality of Experience for voice and video. Psytechnics has inspired 5 ITU standards and is helping hundreds of service providers and enterprises around the world improve their users' experiences.
Bob Emmerson, European Editor of VON Magazine, spoke with Benjamin Ellis the Vice President of Marketing at Psytechnics Ltd.
Benjamin joined Psytechnics in June 2006. Prior to joining Psytechnics he was the Director of Strategic Marketing and Communications at Juniper Networks, and previously Head of Product and Solutions Marketing for EMEA. He started his career in academia, lecturing in Computing and Information Technology, while building early campus-wide IP Networks. He has been involved in IP technologies for nearly twenty years and his industry experience ranges from managing IT operations for blue chip organizations through to work in developing new IP services and products globally.
He was involved in the early commercialization of the Internet whilst working at Silicon Valley companies including Cisco Systems, and has held roles in engineering, product management and strategic marketing. He has contributed to the development of IP networking in standards bodies and industry forums in the areas of Voice and Video over IP, Security, network management and Broadband networking.
Look for Psytechnics Ltd. at booth #500.
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